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Return & Refund

At Ezdenim, your pleasure is our priority. If for any purpose you're now no longer absolutely glad together along with your purchase, we're right here to assist with clean returns and refunds.

1. How to Request a Return or Refund

To provoke a go-back or refund, please observe those steps:

Step 1: Contact our help group at support@ezdenim.store within 7 days of receiving your order. Provide your order number, information about the issue, and any relevant photographs if relevant (e.g., for damaged or faulty merchandise).

Step 2: Our organization will examine your request and provide instructions for returning the item, collectively with the cross-again shipping deal and any shipping labels (if relevant).

Step 3: Pack the item securely and deliver it once more to us using the instructions provided.

Note: Returned gadgets ought to be in their specific condition, unworn, unwashed, with tags attached.

2. Different Return & Refund Scenarios

2.1. Damaged, Faulty, or Incorrect Products

  • If you purchased a damaged, faulty, or incorrect product:
  • We will offer an entire refund or exchange at no greater charge to you.
  • Return shipping for the one-time purchase is free, and we'll deliver you a pay-as-you-go shipping label.
  • Upon receiving the item, we are able to process the refund or deliver an opportunity product as consistent with your preference.

2.2. Product Not Arrived

If your package deal hasn't arrived within 07 days of the predicted transport date, please contact us at support@ezdenim.store.

  • We will have to observe the shipping provider and offer either an opportunity or an entire refund if the package deal is deemed lost.

2.3. Order Cancellation
If you choose to cancel your order after placing it:

  • Cancellations ought to be requested within 24 hours of placing the order for a full refund.
  • If the order has already been shipped, you may, however, cross again to it as quickly as it's received (project to standard cross-again conditions).

Note:

  • Products requested for return must have intact tags and labels, be unused and unwashed, and not be affected by chemicals or strange odors.
  • Customers need to provide photos and videos proving the defect before Ezdenim will confirm the request.

3. Refund Processing Time

  • Once we gather your returned item, we are able to take a look at it and notify you of the approval or rejection of your refund request.
  • If approved, your refund might be processed in five to seven enterprise days, and the credit score will mechanically be implemented for your unique price method.
  • Please notice that it can take time beyond regulation for your financial institution or credit score card employer to put up the refund for your account (generally 3-5 business days).

4. Refund Timeframe

  • Refund requests have to be initiated within 7 days of receiving your order.
  • After 7 days, we're not able to provide refunds or exchanges besides in instances of faulty merchandise or shipping issues.

5. Non-Refundable Items

Certain objects can't be returned or refunded, such as

  • Gift cards
  • Final sale or clearance objects (those might be actually marked as non-returnable on the time of purchase)

9. Contact Us

If you have any questions or concerns regarding this Policy or if you would like to make a privacy-related request, please contact us at:

Email: support@ezdenim.store

EMAIL: support@ezdenim.store

ADDRESS: 809 S César E. Chávez Dr, Milwaukee, WI 53204, United States

CUSTOMER SERVICES: Mon-Sat: 8:00 am– 5:00 pm (EST)